Office Assistant

Location: Arima

Position Overview:

The Office Assistant provides administrative and operational support to ensure the smooth running of daily office functions. Responsibilities include data entry, scheduling, payroll processing, customer communication, and HR-related tasks. The role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.

Hours: Monday to Friday, 8:00 a.m. to 4:30 p.m.

Key Responsibilities:

  1. Administrative Support:

    • Completes daily close-out process, entering time logs, mileage, and customer updates into the system.

    • Processes weekly payroll submissions and updates accounts payable with current invoices.

    • Inputs sales leads and maintains accurate customer records.

  2. Scheduling & Customer Coordination:

    • Confirms customer appointments and updates schedules with new customer information.

    • Provides team members with daily routes and appointments.

    • Schedules sales bids and generates additional revenue by offering ancillary services (e.g., refrigerator, oven, window cleaning, and laundry services).

  3. Human Resources & Compliance:

    • Assists with new hire paperwork, employee orientation, and training.

    • Maintains compliance with HR policies, including employee files, I-9 verification, bulletin board postings, payroll records, and safety training.

  4. Office Operations & Customer Support:

    • Answers incoming phone calls and directs them to the appropriate person.

    • Prepares laundry and supplies for the following day.

    • Occasionally serves as a team member if necessary.

Education & Experience Requirements:

  • 5 CXC’s/CSEC (Math & English included)

  • Minimum 2 years of customer service experience in an administrative or operations role.

Knowledge, Skills & Abilities:

  • Strong organizational and time management skills.

  • Excellent verbal and written communication abilities.

  • Dependable, adaptable, and able to work efficiently in a fast-paced environment.

  • Ability to drive to customer locations when needed.

  • Ability to differentiate cleaning products by color or label.

  • Ability to read and understand cleaning instructions on service reports.

  • Proficiency in Microsoft Office Suite (Word, Outlook, PowerPoint, Excel).

Disclaimer:

The above job description outlines the general scope of responsibilities and expectations for the Office Assistant role. It is not an exhaustive list of all duties and skills required. Employees may be required to perform additional duties as needed to support the company's objectives.